ABOUT US
Ever dreamed of being treated like a star?
Cathy Davys Hair Design & Day Spa is a concept salon with a difference. We understand the needs of today's busy women and men. That’s why we’ve created two retreats for you.
Take a break from your busy life and relax in our luxurious environment. Be lulled by the soothing music in the spa, while our skilled therapists ease the day's tensions away. In the salon, discuss your hair styling needs in-depth with our experienced stylists.
Our vision for you is beautiful hair and skin, individualised style with perfect colour and cut.
I invite you to experience the difference.
The Cathy Davys Personal Guarantee.
You want 100% satisfaction? So do we, so it’s OK to tell us when you’re not sure about your hair or beauty treatment or service - in fact we welcome it! We want you walking out of our door feeling fantastic. ALL OUR COLOUR WORK IS GUARANTEED for four weeks when using the homecare prescribed by your stylist or colorist. ALL BEAUTY TREATMENTS AND SKIN CARE ARE GUARANTEED for seven days. It’s OK to return a product if you have an allergy or if it’s not working for you.
We back that commitment to you in writing when you leave our salon and offer the gift of a treatment and blow-wave the following week.
I personally guarantee that if you’re not 100% delighted with your hair, beauty service or home care products, I’ll gladly re-do the service, or refund your money within 7 days - the choice is yours.
Complementary Consultations
Because we want you to know how much we care for you and to share our knowledge, a full consultation will be given every time you see us. Rest assured that you’ll never be sold a product or service that’s not suitable for you. We also promise to recommend what‘s best for you, so you receive the best possible advice for your hair and skin care from our expert team.
Skin and Hair Analysis
Because the health of your skin and hair is our priority you’ll receive a complete analysis of it with every visit. Your well-being and beauty is our passion, so there’s no guesswork when it comes to choosing your products, treatments and services.
Great Food and Beverages
Iced water, an assortment of teas, plunger coffee or orange juice will all be provided for your pleasure. We also offer wine or bubbles for that special treat. Our decadent spa menu is available for your indulgence. (Barista made coffee will incur a charge) The Museum and Bolton Hotels provide us with delicious platters for spa packages, weddings and corporate functions.
Group Bookings
Group bookings are a great choice, whether it's for a girls’ day out, hens’ party, school ball, corporate function or perhaps a team building or fashion event, or even a men’s indulgence night, where the guys learn about skin care over a beer. Whatever you're planning, invite your friends and colleagues to share the experience. Please complete the group booking form here and our guest relations expert will create the perfect experience for you.
Weddings
Cathy Davys Salons and Spas would love to discuss and personalise your wedding experience with you and your family to complement your perfect day. Weddings and special occasions are our forté. We're one of New Zealand's leading salons for hair-up and make-up for special occasions. Please complete the wedding booking form by clicking here and our guest relations expert will create the magic wedding for you.
The Gift of Giving - Vouchers for Every Occasion
A visit to us is a luxurious treat for men, women and children of any age. Share the quality of Cathy Davys Hair Design & Day Spa with that special person in your life - let us personalise a treat just for them. Beautifully presented vouchers are gift wrapped for your convenience and can be purchased from the salon, by mail order, or email by clicking here.
Clean and Hygienic
You’ll notice the cleanliness of your immaculate treatment room and styling station. Everything used for individual beauty treatments is new and disposable.
Time is Precious
We promise we won’t keep you waiting more than eight minutes after your appointment time. When you arrive every stage of the journey through the salon and spa will be explained to you.
Guaranteed Appointment Times
Your appointment will only be altered at your request and never to suit our agenda. If we need to reschedule your appointment due to a team member's illness we’ll phone you to advise of a change of therapist or stylist.
Privacy
Our rooms have been sound-proofed for your relaxation, though as we’re in an urban area occasional sounds may filter through. Our therapists will never leave you alone in the room – you’ll be pampered every second of your visit with no accidental interruptions.
Professional Training - A Qualified Team
I guarantee you’ll be attended by Wellington’s best trained beauty therapists and hairdressers. Our therapists and stylists are committed to ongoing professional training, and you’ll always be informed if your therapist or stylist is being trained. This is reflected in tiered pricing for our hair stylists.
Professional Products
You can rest assured that we’ll only treat you with professional products that guarantee the best outcome.
First or Last
Your treatment or service will always be performed to the same high standard each and every time, whether you’re our first or last guest of the day.
Free Appointment Reminders
You’ll always receive a complementary text message confirming your appointments, to ensure you can confirm or change it easily.
Written Advice For Free
You’ll always be given a prescription of what we recommend for your skin and hair. When enjoying a Smash Box make-up we’ll draw a face map detailing the colours and applications we’ve used.
So if you’re looking for a new salon and spa, or haven't been to us for a while, NOW is the time to choose the things you find so important in a salon and spa.
We look forward to meeting you and seeing you again soon.
Regards Cathy Davys
The House Keeping Details
Payment Options
All major credit cards accepted as well as EFTPOS, Bartercard by arrangement (not at all locations) or cheque (with ID), and our fabulous Gift Vouchers.
Cancellation Policy
A cancelled appointment without 24 hours notice will result in a charge of 50% of the cost of a haircut or spa appointment. No phone quotes will be accepted. Only quotes given at time of consultation on site will be accepted.
Salon & Spa Etiquette
Kindly allow 24 hours notice to cancel an appointment.
All guests will be required to give a credit card when booking an appointment. Our service providers and our facilities are in high demand. We have a waiting list of clients each week. Our cancellation policy was created to best serve our clients, and to create opportunities for new appointments.
A cancelled appointment without 24 hours notice will result in a charge of 50% of the cost of a haircut or spa appointment.
Who will help me decide how to choose my treatments?
Our guest relations expert will help you plan the perfect spa experience, including the best sequence for your services. Our therapists and stylists will also help to personalise your journey in the salon and spa.
How early should I arrive?
We recommend that you arrive 15 minutes prior to your appointment so that you have time to change and relax before we get started.
Why do some service providers charge more than others?
All of our team receives continuing up-to-the-minute advanced education. You can choose the technical level you require based on our service providers’ professional experience.
May I request a male or female?
Yes, but we can’t guarantee the availability of a particular service provider. All our spa employees are trained to drape sheets discreetly over the areas of the body not involved with the treatment. We respect and protect your privacy at all times.
Can I bring my children with me to the spa?
To maintain the calming atmosphere of the spa, children are not permitted. For the safety of your children we ask that they not accompany you to an appointment as they can’t be left unattended.
Is there a minimum age to enjoy the salon or spa?
All aesthetic guests must be at least 12 and guests for body treatments at least 16. Children of all ages are permitted in the salon, when accompanied by an adult.
How much notice do you require if I need to reschedule or cancel my appointment?
Four hours notice is required if you're unable to keep your appointment and need to reschedule.
How can I get the hair style you gave me at home?
Our appointment is also an education - so please feel free to ask us about technique, products and your cut. We're happy to answer any questions so that you can keep up your appearance from home! We’ll even give you a lesson.
Can I have my cell phone?
We ask that you keep your cell phone off to prevent disrupting services and other guests. This includes the salon, where cell phones should not be used during a service so we may talk with you about your chosen style.
What do I wear during my salon service or spa treatment?
Most body treatments are enjoyed without clothing. Undergarments may be worn if preferred. In the salon, a wrap will be provided to preserve your clothing from colour and stray hair. Most importantly, wear what is comfortable to you.
What if I have special health considerations?
Please notify the sales associates when you book if you have high blood pressure, allergies, other physical ailments or disabilities or if you’re pregnant. All spa guests will be asked to complete a brief medical questionnaire upon check-in, designed with your wellbeing in mind.
What about my jewelry and valuables?
Please leave such items at home or in your hotel safe. While lockers are available in the spa, Cathy Davys does not assume any liability for personal items.
What about my comfort?
Whether it’s the massage pressure of the volume of the music ... just ask us.
What if I'm late for my appointment?
Arriving late will limit the time for your treatment, potentially reducing its effectiveness and your pleasure. Your treatment will end on time so that the next guest is not delayed.
What about gratuities?
Gratuities are not included in the price of our services, treatment packages or gift certificates, if you’ve had an awesome experience with one of our team, gratuities are accepted.
What about payment for spa services?
We accept Cathy Davys gift certificates, Visa, Master Card, American Express, Diners and eftpos.Bartercard is by arrangement and is not available at all locations.